Worst reasonable efforts: Difference between revisions

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This is the operating theory of  most outsourcers. It is the villainy the [[service level agreement]] addresses: the knowledge that ones business model is predicated on the most naked minimum required, on a literal reading to satisfy the formal criteria of the contract.  
This is the operating theory of  most outsourcers. It is the villainy the [[service level agreement]] addresses: the knowledge that ones business model is predicated on the most naked minimum required, on a literal reading to satisfy the formal criteria of the contract.  


This is how for-profit insurers work, too, come to think of it: yes, we have a ficudiary obligation, but we will do nothing in our power that we don’t absolutely have to do discharge it. We will delay, ignore correspondence and raise spurious objections, in the hope that their combined effect will be to so sap your will that you will not pursue your claim.
This is how for-profit insurers work, too, come to think of it: yes, true, we have a [[Uberrimae fidei|fiduciary obligation]], and we will if need be honour it, but not with any enthusiasm: we will do nothing in our power that we don’t absolutely have to do discharge it: we will delay, misdirect, ignore and quibble: we will lose your correspondence and raise spurious objections, in the hope of so sapping your will that you will not pursue your claim.


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