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Worst reasonable efforts: Difference between revisions
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{{a|plainenglish|}}Few can dress up a nonsense in finery like we [[Legal eagle|goshawks of the law]]: to “[[endeavour]]” is to embark with laudable commitment on an action worthy of a memorialisation by [[covenant]]; to “try”, not so much. And a merchant who agrees to be held accountable only should she | {{a|plainenglish|}}Few can dress up a nonsense in finery like we [[Legal eagle|goshawks of the law]]: to “[[endeavour]]” is to embark with laudable commitment on an action worthy of a memorialisation by [[covenant]]; to “try”, not so much. And a merchant who agrees to be held accountable only should she be [[gross negligence|grossly negligent]] promises little more than forbearance from outright [[recklessness]] in the performance of her bond. | ||
In the same vein: if we can commit to our [[best reasonable efforts]] — why not something ''less'' than that? How about our ''worst'' [[Reasonable|reasonable efforts]]? A sort of [[cheapest-to-deliver]]; a high-jump clearance that leaves the bar a-wobble, but not quite on the crash mat; a leave outside off that brushes the stump but does not dislodge the bail. | In the same vein: if we can commit to our [[best reasonable efforts]] — why not something ''less'' than that? How about our ''worst'' [[Reasonable|reasonable efforts]]? A sort of [[cheapest-to-deliver]]; a high-jump clearance that leaves the bar a-wobble, but not quite on the crash mat; a leave outside off that brushes the stump but does not dislodge the bail. | ||
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We also see worst reasonable efforts from organisations who know their captive customers have little realistic choice — banks, governments, insurers — and those who suppose they’ll not see the same customer again anyway, at least until the exasperation has leeched away — mechanics — and especially, those which are a bit of both, kind low-cost airlines, car rental companies and ticket booking agencies. | We also see worst reasonable efforts from organisations who know their captive customers have little realistic choice — banks, governments, insurers — and those who suppose they’ll not see the same customer again anyway, at least until the exasperation has leeched away — mechanics — and especially, those which are a bit of both, kind low-cost airlines, car rental companies and ticket booking agencies. | ||
So we can giggle, but for much of our rubbish modern lives, ''worst'' reasonable efforts are what we can expect from our rubbish modern overlords whose whole model — the presentation of [[Premium mediocre|the mediocre as premium]] — purport to deliver have sacrificed quality, bound and gagged, at the satanic altar of [[scale]]. It is they that will send brusque emails from unmonitored accounts; they whose pre-recorded messages assures you your call is important and will be answered within the hour; they who ask you how likely you are to recommend your HR department to your friends and family; they who add booking fees for a performances booked online; they who explain your disc brakes were worn, again, and needed replacing when you took the car in to get the wipers fixed. | So we can giggle, but for much of our rubbish modern lives, ''worst'' reasonable efforts are what we can expect from our rubbish modern overlords whose whole model — the presentation of [[Premium mediocre|the mediocre as premium]] — purport to deliver have sacrificed quality, bound and gagged, at the satanic altar of [[scale]]. It is they that will send brusque emails from unmonitored accounts; they whose pre-recorded messages assures you your call is important and will be answered within the hour; they who ask you [[Net promoter score|how likely you are to recommend]] your [[HR]] department to your friends and family; they who add booking fees for a performances booked online; they who explain your disc brakes were worn, again, and needed replacing when you took the car in to get the wipers fixed. | ||
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*[[Work-to-rule]] | *[[Work-to-rule]] | ||
*[[Premium mediocre]] | *[[Premium mediocre]] | ||
*[[Net promoter score]] | |||
*[[service level agreement]] | *[[service level agreement]] | ||
*[[Gross negligence]] | *[[Gross negligence]] | ||