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Fourth law of worker entropy

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Part of the JC’s careful scientific exegesis.

The JC’s fourth law of worker entropy: The very fact of an escalation—the very interposition of an approval step, in itself, in which one part of the meatware shunts a problem to another part of the meatware—causes more in aggregate delay, confusion, aggravation and second-order bureaucracy than is ever solved by the resolution it promises to deliver.

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