Sixth law of worker entropy
The JC’s sixth law of worker entropy: “Any sufficiently primitive middle manager will be unable to distinguish a basic chatbot from magic.”[1]
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This explains the prevalence, and persistence, of crappy reg tech, much of which violates the JC’s seventh law of worker entropy, in that it doesn’t work, or in any case makes the world a less edifying place than it already was — at least, for everyone bar the middle manager who implemented it. That canny fellow can then use it to bolster the improbably claim on her LinkedIn profile of a “proven track record in change management”.
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References
- ↑ Connoisseurs will recognise this, of course, as a simple extrapolation from Arthur C. Clarke’s more famous third law: “Any sufficiently advanced technology is indistinguishable from magic”.