Metric
|
JC sounds off on Management™
|
When everything about a people is for the time growing weak and ineffective, it begins to talk about efficiency. ... Vigorous organisms talk not about their processes, but their aims.
- — G. K. Chesterton, Heretics
“When a measure becomes a target, it ceases to be a good measure.”
The stock-in-trade of a middle manager and the management consultant she aspires to become.
Like a key performance indicator, a second-order derivative of actual performance calculated to allow non-experts to make cavalier management decisions, usually to reduce expenditure on — aka make redundant — the person performing that function.
To be contrasted with the ineffable, inarticulable skills that are provided by a subject matter expert.