Change paradox: Difference between revisions

no edit summary
No edit summary
No edit summary
Line 1: Line 1:
{{a|devil|
{{a|devil|
[[File:Whos Next.png|450px|thumb|center|Meet the new boss.]]
[[File:Whos Next.png|450px|thumb|center|Meet the new boss.]]
}}{{smallcaps|If we take it}} that, like any other intellectual proposition,<ref>I speak of none other than the [[Duhem-Quine thesis]], that it is impossible to test a scientific hypothesis in isolation, because any test presupposes one or more background assumptions and auxiliary hypotheses.</ref> a management initiative must be driven by some ''theory'' or other — that is, it is designed to prove out a hypothesis that ''already exists in the mind of an executive'' — and the sorts of executives who get to test the hypotheses that live in their minds tend to be found at or near the summit of their organisations —we quickly start to see the [[paradox]]ical nature of ''mandated organisational change'': the mandate must come from those who have lived their best lives within the status quo, and who have most to lose from any change.
}}{{smallcaps|If we take it}} that, like any other intellectual proposition,<ref>I speak of none other than the [[Duhem-Quine thesis]] as to the theory-dependence of observation: that it is impossible to test a scientific hypothesis in isolation, because any test presupposes one or more background assumptions and auxiliary hypotheses.</ref> every management initiative must be driven by some ''theory'' or other — that is, it must be designed to prove out a hypothesis that ''already exists in someone’s mind''. Seeing as that the minds whose hypotheses get tested tend to belong to those at or near the summit of their organisations — we see the [[paradox]]ical nature of ''mandated organisational change'': the mandate for change must come from those who have lived their best lives within, because of, and thanks to, the status quo: things as they are ''before'' change. Those, that is to say, ''who have most to lose'' from change.


The argument runs like this: the will to ''change'' derives from the conviction that one’s current configuration is, somehow, ''wrong'': for its notional set of goals, sub-optimal, dysfunctional, elliptical or just ''broken'': out of step with the times.  
The argument runs like this: a “will to change” derives from a conviction that one’s current configuration is, somehow, ''wrong'': that the organisation is sub-optimal, dysfunctional, elliptical or just ''broken''.  


For change to come, that conviction must live in the mind of someone with the wherewithal to ''bring'' it.  
To ''want'' change is to believe that ''things are currently out of whack'.  


Now, however much they might present to the outside world as embodiments of the free market, within their walls, most commercial organisations are dictatorships.<ref>The analogy is eerily precise. There is a tight command-and-control structure, centralised dissemination and revision of information, and all is ably supported by a [[human resources|clandestine internal agency]] whose job is to keep the rank and file in a state of fear, and stamp out those malcontents who don’t get the message. </ref> Only those at the very top of have any kind of wherewithal, other than ''to do what they are told''.
To ''bring'' change, that belief must be held by someone with the wherewithal to ''bring'' it.
 
===A digression on the paradoxical nature of firms in a free market===
Now, however much they might present to the outside world as embodiments of all that is ''laissez-faire'', within their walls, most commercial organisations are dictatorships.<ref>We are not being provocative here. The analogy is eerily precise: there is a tight command-and-control structure, no meaningful democracy; the centralised dissemination of information that is filtered, framed and sometimes rewritten to make the administration look good, and all is ably supported by a [[human resources|clandestine internal agency]] with unlimited power whose job is to keep the ranks in a state of fear and mistrust of each other and the authorities. </ref> Only those at the very top of have any kind of wherewithal, other than ''to keep quiet, get on with your work and do what you are told''.


So, how do leaders get to lead? Well, an organisation is a ''[[system]]'': a pulmonary lattice of stocks, flows and feedback loops, sending information, consuming resources, generating artefacts and, over time ''making things'' — not just widgets for sale, but ''itself'': speed up the frame-rate and you will see whole new subsystems spawn and fiefdoms mushroom, while others wither and dessicate.  
So, how do leaders get to lead? Well, an organisation is a ''[[system]]'': a pulmonary lattice of stocks, flows and feedback loops, sending information, consuming resources, generating artefacts and, over time ''making things'' — not just widgets for sale, but ''itself'': speed up the frame-rate and you will see whole new subsystems spawn and fiefdoms mushroom, while others wither and dessicate.