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Escalation: Difference between revisions
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When a young [[negotiator]] engaged in a contractual workflow encounters a challenge beyond her mandate to approve she escalates. She may escalate upwards, to her own line manager, if it is a legal call beyond her pay-grade, or horizontally, to another risk controller, of the risk in question is not legal, but one of credit, market or trading risk. | |||
[[Escalation]], of either kind, is this a key, and underestimated, feature of the [[negotiation]] process, rife with oubliettes, resentment and missed emails. | |||
Redolent of, and apt to generate emotions similar to those one experiences when one is, being driven up the wall. | Redolent of, and apt to generate emotions similar to those one experiences when one is, being driven up the wall. | ||
Usually as a result of some wild goose chase convened by [[sales]] to chase [[revenue projection|illusory revenues]], and the fact that they've come to you means they've failed to persuade a more cautious soul and they think you’re a soft touch. | Usually as a result of some wild goose chase convened by [[sales]] to chase [[revenue projection|illusory revenues]], and the fact that they've come to you means they've failed to persuade a more cautious soul and they think you’re a soft touch. | ||
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