82,891
edits
Operations: Difference between revisions
no edit summary
Amwelladmin (talk | contribs) No edit summary |
Amwelladmin (talk | contribs) No edit summary |
||
| Line 1: | Line 1: | ||
{{a|people|}}{{d|Operations|/ˌɒpəˈreɪʃənz/|n|}} | {{a|people| | ||
[[File:Operations HQ.png|450px|frameless|center]] | |||
}}{{d|Operations|/ˌɒpəˈreɪʃənz/|n|}} | |||
The dirty, undignified business of making real | The dirty, undignified business of making real and then keeping on the road all the fantastical confabulations that between them [[sales]], [[trading]] and the [[legal eagles]] dream up to put the bank into. | ||
It is astounding how little resemblance the manicured legal {{t|contract}}s bear to the real operational ebbs and flows in a bank’s systems — or, at any rate, it ''would'' be astounding, to anyone having the systems access and technical competence to understand them and compare them. Alas and alack: there are no such persons in the organisation: the impermeable division and atomic itemisation of responsibilities rendered by the [[service catalog]] will have seen to that. It’s odd, really: we call this “specialisation”. Brain surgeons call it “lobotomy”. | It is astounding how little resemblance the manicured legal {{t|contract}}s bear to the real operational ebbs and flows in a bank’s systems — or, at any rate, it ''would'' be astounding, to anyone having the systems access and technical competence to understand them and compare them. Alas and alack: there are no such persons in the organisation: the impermeable division and atomic itemisation of responsibilities rendered by the [[service catalog]] will have seen to that. It’s odd, really: we call this “specialisation”. Brain surgeons call it “lobotomy”. | ||
| Line 11: | Line 13: | ||
That is, in short, that all operations personnel are, eventually, damned. There is only one way out that doesn’t involve a toe-tag and a [[Iron Mountain box|cardboard box]], and that is ''up''. | That is, in short, that all operations personnel are, eventually, damned. There is only one way out that doesn’t involve a toe-tag and a [[Iron Mountain box|cardboard box]], and that is ''up''. | ||
Now up to a certain level of seniority, [[operations]] folk see themselves as [[Subject matter expert|misshapen bell ringers]] of the financial services world<ref>Curiously, this is how [[Sales]] see them too.</ref> | Now up to a certain level of seniority, [[operations]] folk see themselves as [[Subject matter expert|misshapen bell ringers]] of the financial services world,<ref>Curiously, this is how [[Sales]] see them too.</ref> doing the grubby but necessary work to ensure the congregation is on time, well dressed and properly presented for evensong. | ||
Imperceptibly, as they grow, they will discover a taste for the contorted figures of speech | Imperceptibly, as they grow, they will discover a taste for the contorted figures of speech they hear oozing from those in the [[middle management]] layer that sits over them, generating byzantine [[PowerPoint]]s, segueing from [[opco]] to [[steerco]]. These young scallywags soon intuit that to avoid being on the receiving end of [[steerco]] recommendations— viz., that their functions be [[Outsourcing|outsourced]], [[Right-sizing|right-sized]], or delegated to a fleet of [[chatbot]]s — the best place to be in on the [[steerco]]s ''making'' these recommendations, and overseeing their inevitable remediation, rather than being systematically dismembered by them. | ||
{{sa}} | {{sa}} | ||
*[[Operator]] | *[[Operator]] | ||