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::- {{author|Jason Fried}} | ::- {{author|Jason Fried}} | ||
:“''A typical reaction to failure is prefectural overspecification—patching observed holes in an operation with increasingly detailed or tightly targeted rules, that respond specifically to just the latest incident.''” | |||
::—Sidney Dekker}}, {{author|The Field Guide to Human Error Investigations}} | |||
Policy is the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. | Policy is the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. | ||