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::- {{author|Jason Fried}} | ::- {{author|Jason Fried}} | ||
Policy is | Policy is the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. | ||
Management orthodoxy is predicated on policy and process being the fundamental layer of organisational competence. So, for example, a [[root cause analysis]] using the 5 why's method is intended to reveal as the root cause the policy which had not been complied with. | Management orthodoxy is predicated on policy and process being the fundamental layer of organisational competence. So, for example, a [[root cause analysis]] using the 5 why's method is intended to reveal as the root cause the policy which had not been complied with. |