Seventh law of worker entropy: Difference between revisions

Seventh law of worker entropy (view source)

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 In support of the theory, we cite {{author|Peter Thiel}} — who has had the odd small success starting up (and, er, shutting down) innovative internet businesses — whose operating assumption when considering an investment is that to see off competition and have a reasonable chance of success, a tech product should be ''an order of magnitude'' better than its competitors. Not just a ''bit'' better, but ''ten times'' better.<ref>{{br|Zero to One: Notes on Startups, or How to Build the Future}}, {{author|Peter Thiel}}</ref>
-If you want to change how people do things, ''make life easier for them''. Not ''harder''. Any innovation that, for example, injects a new [[dialog box]], however well-intended — was there ever a [[dialog box]] that ''wasn’t'' well-intended? — into an existing process makes life harder, however exciting the prospect of enhanced MIS that comes from having the [[user]]s repetitively click it may be.
+And ''definitely'' not ''worse''.
-The seventh law is routinely ignored, at great cost to the poor [[subject matter expert]]s on whose heads attendant [[tedium]] inevitably then rains down but also, gratifyingly, on the [[software as a service]] vendors whose bright<ref>Not bright.</ref> ideas they hawk to [[middle manager]]s in the legal [[chief operating office]].
+This is little more than an articulation of the following: if you want to change how people do things, ''make it easier for them''. Not ''harder''.
+Any innovation that, for example, injects a new [[dialog box]] into an existing process, or requires a [[user]] to take some additional action, however well-intended — was there ever a [[dialog box]] that ''wasn’t'' well-intended? — makes life harder, however exciting the prospect of enhanced [[MIS]] that comes from having the [[user]]s repetitively click it may be.
 {{sa}}