Policy: Difference between revisions

Policy (view source)

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 ::- {{author|Jason Fried}}
-Policy is organizational scar tissue<ref>{{br|Rework}}</ref>. It's the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. It is the mountain; the workers are Mohammed. So calling out substandard performance in the workforce is orthodox business management practice. But calling out substandard process or, heaven forfend, [[policy]], is a kind of sedition.
+Policy is organizational scar tissue<ref>{{br|Rework}}</ref>. It's the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable.
+Management orthodoxy is predicated on policy and process being the the fundamental layer of organisational competence. So, for example, a root cause analysis using the 5 why's method is intended to reveal as the root cause the policy which had not been complied with.
+Policy is the mountain; the workers are Mohammed. So calling out substandard performance in the workforce is orthodox business management practice. But calling out substandard process or, heaven forfend, [[policy]], is a kind of sedition.
+But policy is a proxy. Policy is a second order derivative of the intractably complex life of a modern organisation. Adherence to policy is is the
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