Onboarding: Difference between revisions

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*'''Don’t obsess over the disaster scenarios'''. Build basic protections against the failure of the relationship or your counterparty — failure to pay, insolvency — but beyond that, remember this is a relationship. as to which...  
*'''Don’t obsess over the disaster scenarios'''. Build basic protections against the failure of the relationship or your counterparty — failure to pay, insolvency — but beyond that, remember this is a relationship. as to which...  
===[[Relationship contract]]s===
===[[Relationship contract]]s===
But, but, but — why must it be that our onboarding process does nothing ''but'' obsess about disaster scenarios? We know of cases where even affiliated broker-dealers — entities under common control in the same financial services group — have laboured for ''years'' to conclude a simple [[Global Master Securities Lending Agreement|stock lending agreement]].
But, but, but — why must it be that our onboarding process does nothing ''but'' obsess about disaster scenarios? We know of cases where even affiliated broker-dealers — entities under common control in the same financial services group — have laboured for ''years'' to conclude a simple [[Global Master Securities Lending Agreement|stock lending agreement]], horns locked over the [[indemnities]] each required of the other, neither side advertent to the fact that the risks between them would be reported at a consolidated group level anyway.


Every element of the onboarding process is arrayed ''against'' the client as if, until proven otherwise, the client should be taken to be a dissolute money-laundering gambler and fraud who will stop at nothing to subvert your legitimate interests in making a fair return out of your relationship. Now, look: the [[JC]] is certainly not naive enough to think there are no institutions like that in the ecosystem. There certainly are. Most of them, in fact. We assume a broadly Hobbesian view of human nature in the wild, and wish others would too. And [[salespeople]] catching a whiff of revenue can suspend the most foundational disbeliefs in a heartbeat. But that is not the point. The point is that, even against such bounders and cads, a mute legal document — especially one you hammered out nineteen years ago and haven’t looked at since — ''is no kind of protection''. [[Don’t take a piece of paper to a knife-fight]], that is to say. ''Take a knife''. Your practical risk is best managed by, well, ''actual risk management''.  
And when it comes to actual clients, every element of the onboarding process is arrayed ''against'' the client as if, until proven otherwise, each should be taken as a dissolute money-laundering gambler and fraud who will stop at nothing to subvert your legitimate interests in making a fair return out of your relationship. Now, look: the [[JC]] is certainly not naive enough to think there are no institutions like that in the ecosystem. There certainly are. Most of them, in fact: we assume a broadly Hobbesian view of human nature in the wild, and wish others would too. And are [[salespeople]] willfully blind to the risks of intercourse? As a randy goat. A whiff of a sales credit can suspend the most foundational disbeliefs in a heartbeat. But that is not the point. The point is that, even against such bounders and cads, a mute legal document — especially one you hammered out nineteen years ago and haven’t looked at since — ''is no kind of protection''. [[Don’t take a piece of paper to a knife-fight]], that is to say. ''Take a knife''. Your practical risk is best managed by, well, ''actual risk management''.  


This is what half of your employees — the control function — are engaged to do, after all. ''Let them''. Intraday risk is best managed by relationship management: margin, credit lines, client communication — to ''avoid'' cataclysmic meltdown, rather than by sleep-walking into it and then looking to an arsenal of weapons you prepared a decade ago to wax your client. Think Chernobyl: by the time the core explodes, ''it’s too late''.  
This is what half of your employees — the control function — are engaged to do, after all. ''Let them''. Intraday risk is best managed by relationship management: margin, credit lines, client communication — to ''avoid'' cataclysmic meltdown, rather than by sleep-walking into it and then looking to an arsenal of weapons you prepared a decade ago to wax your client. Think Chernobyl: by the time the core explodes, ''it’s too late''.