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{{A|book review|}} | {{A|book review|}} | ||
Of a piece with {{author|Charles Perrow}}’s {{br|Normal Accidents}}, in rooting the cause of accidents in poor system design and unnecessary complexity, overlaying safety features and compliance measures which only make the problem worse — that is, at the door of management and not poor benighted [[subject matter expert]]s who are expected to make sense of the {{author|Rube Goldberg}} machine that management expect them to operate. | Of a piece with {{author|Charles Perrow}}’s {{br|Normal Accidents}}, in rooting the cause of accidents in poor system design and unnecessary complexity, overlaying safety features and compliance measures which only make the problem worse — that is, at the door of management and not poor benighted [[subject matter expert]]s who are expected to make sense of the {{author|Rube Goldberg}} machine that management expect them to operate. | ||
{{Sa}} | |||
*[[Warning light]] | |||
*[[Complexity]] | |||
*[[Systems analysis]] | |||
*{{br|Normal Accidents}} |