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Legal services delivery: Difference between revisions
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:''“More recently the buzz and effort has shifted from innovation in legal expertise (inventing [[derivatives]], [[CDO]]s and so on) to how the services that embed that expertise are delivered.”'' | :''“More recently the buzz and effort has shifted from innovation in legal expertise (inventing [[derivatives]], [[CDO]]s and so on) to how the services that embed that expertise are delivered.”'' | ||
The learned authors seem to recognise that true legal innovation | The learned authors seem to recognise that true legal innovation and sophisticated real-time reaction to emerging legal quandraries, are (or, in the good old days, ''were'') less susceptible to the “march of the [[chatbot]]s” — [[A&O]] raked a fair few millions cranking out [[CDO]]s, after all — but have concluded, by means of a crystal ball singularly not accessible to those of us at the coalface, that it’s all changed now. It’s like they suppose we’ve somehow solved the game, and no mysteries remain to be solved: oOne can only now add value by supersizing, adding fries, or getting a cheaper delivery guy. It’s not about the pizza. | ||
===It ''is'' about the pizza.=== | ===It ''is'' about the pizza.=== | ||
But here is the thing. It ''is'' about the pizza. | But here is the thing. It ''is'' about the pizza. | ||
The marginal return on an activity is not a function of how intrinsically ''clever'', but on how ''difficult'' it is. It is ''not'' difficult to do clever things with a computer: all you need is a computer — and maybe a Java coder from Bucharest you found on ''UpWork''. But all anyone ''else'' needs is a | The marginal return on an activity is not a function of how intrinsically ''clever'', but on how ''difficult'' it is. It is ''not'' difficult to do clever things with a computer: all you need is a computer — and maybe a Java coder from Bucharest you found on ''UpWork''. But if that is right then all anyone ''else'' needs is a computer and an account on ''UpWork''. Computers are cheap. Romanian Java-dudes are cheap. Seeing as that “anyone else” will be a competitor of yours, once you have figured out how to make it with a computer, and paid your Java guy, the marginal value of your pizza will equal its marginal cost of production — that is to say, ''nil''. This will happen not just gradually, over a period of time, but ''immediately''. Ask Kodak.<ref>Kodak ''invented'' the digital camera. It still killed them.</ref> Ask the people who make postcards and aerogrammes. | ||
If you think there is a money to be made delivering a valueless product more cheaply than any other bugger, you will find yourself in a very fast race to the bottom of a very large tank, with a very hard, very flat, very concrete floor. | If you think there is a money to be made delivering a valueless product more cheaply than any other bugger, you will find yourself in a very fast race to the bottom of a very large tank, with a very hard, very flat, very concrete floor. | ||