Legal services delivery: Difference between revisions

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The reason the “buzz” has “shifted to delivery” is that the sort of people who “buzz” are in management, or management consulting, and ''they have nothing to say about [[pizza]].''  
The reason the “buzz” has “shifted to delivery” is that the sort of people who “buzz” are in management, or management consulting, and ''they have nothing to say about [[pizza]].''  


The ''content'' of legal services is entirely opaque to them. The actual law is — by the careful design of generations of nest-feathering<ref>Did I say “nest-feathering”? I meant “[[noble, fearless and brave]].”</ref> lawyers — baffling, long-winded and obtuse. It is quite incomprehensible to the management layer. Management must therefore take the lawyers at their word, and thus they must take the [[pizza]] as they find it it: whole, ineffable, immutable, and stuffed with odd things like artichoke, pineapple and anchovy:<ref>For the record: artichoke yes, anchovy, utterly. But ''pineapple'', a ''never''.</ref> basically,  an unsolvable brute fact of the universe. A manager cannot say “[[cross default]] is stupid” (though it is). She cannot say “you do not need that absurd [[indemnity]]; you would never use it, and a court would never enforce it,” however much these things may be true.
The ''content'' of legal services is entirely opaque to them. The actual law is — by the careful design of generations of nest-feathering<ref>Did I say “nest-feathering”? I meant “[[noble, fearless and brave]].”</ref> lawyers — baffling, long-winded and obtuse. It is quite incomprehensible to the management layer. Management must therefore take the lawyers at their word, and thus they must take the [[pizza]] as they find it it: whole, ineffable, immutable, and stuffed with odd things like artichoke, pineapple and anchovy:<ref>For the record: artichoke yes, anchovy, utterly. But ''pineapple''? ''Never''.</ref> basically,  an unsolvable brute fact of the universe. A manager cannot say “[[cross default]] is stupid” (though it is). She cannot say “you do not need that absurd [[indemnity]]; you would never use it, and a court would never enforce it,” however much these things may be true.


A manager knows that only [[Legal eagle|one with magic powers]] can say those things. A manager can only focus on what she ''does'' understand: the ''price'' of [[pizza]], not its ''value''.   
A manager knows that only [[Legal eagle|one with magic powers]] can say those things. A manager can only focus on what she ''does'' understand: the ''price'' of [[pizza]], not its ''value''.