Legal services delivery: Difference between revisions

no edit summary
No edit summary
No edit summary
Line 45: Line 45:
A manager cannot rationalise legal product, nor simplify it, nor cauterise it and expunge the [[tedium]] with which all legal product overflows — but she ''can'' parcel it up and offshore it. This is the tragic irony of the law’s ineffability.
A manager cannot rationalise legal product, nor simplify it, nor cauterise it and expunge the [[tedium]] with which all legal product overflows — but she ''can'' parcel it up and offshore it. This is the tragic irony of the law’s ineffability.


But unitised legal product is one of two things: either it really is commoditised, in which case it is a commercial product, not a legal one at all — a widget; see above — it may have some legally-relevant content, but all legal mysteries have been solved and myths exploded: the value in that product is not in its nuanced legal advice, but it has some other value (else, why “deliver” it at all?) — or it really ''isn’t'' commoditised; there really is some residual legal doubt, uncertainty or risk, in which case, how is handing it off to the proverbial [[school-leaver from Bucharest]] going to help?
But unitised legal product is one of two things: either it really is commoditised, in which case it is a commercial product, not a legal one at all — a widget; see above — it may have some legally-relevant content, but all legal mysteries have been solved and all myths exploded: the value in that product is not in its nuanced legal advice, but it has some other value (else, why “deliver” it at all?) — or it really ''isn’t'' commoditised; there really is some residual legal doubt, uncertainty or risk, in which case, how is handing it off to the proverbial [[school-leaver from Bucharest]] going to help?


{{sa}}
{{sa}}