Service catalog: Difference between revisions

Service catalog (view source)

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 [[Legal]] owns the legal risks you ''can’t'' catalog in advance.
+===Service catalogs and the high-modernist approach to management===
+Service catalogs and risk taxonomies also suffer from the folly of [[reductionism]]. For what is a [[service catalog]] if it is not an attempted atomisation; an  attempt to reduce an ineffable whole to a series of articulated components, each of which can be understood on its own terms, in management theory, without loss of fidelity? This will to trifurcate legal services into the “bespoke” (a proper subject for a real lawyer) the “standard” (suitable for outsourcing to some para-legal operational business with common sense but not possessing the higher sense of taste and style of a learned fellow) and programmatic ([[Chatbot]] fodder) — I blame {{author|Richard Susskind}} for this easy categorisation — notwithstanding that almost ''any'' legal service worthy of a name has components of all three in it, and teasing them apart is often more trouble than it is worth.
 {{sa}}