The Field Guide to Human Error Investigations

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Of a piece with Charles Perrow’s Normal Accidents, in rooting the cause of accidents in poor system design and unnecessary complexity, overlaying safety features and compliance measures which only make the problem worse — that is, at the door of management and not poor benighted subject matter experts who are expected to make sense of the Rube Goldberg machine that management expect them to operate.

See also

• Warning light
• Complexity
• Systems analysis
• Normal Accidents