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The thing that none of your [[doctrine of precedent|doctrines of precedent]], [[taxonomy|risk taxonomies]], [[Policy|policies]], [[playbook]]s, procedures, and the other manifestations of [[organisational scar tissue]] can possibly equip you to deal with. | {{a|negotiation|}}The thing that none of your [[doctrine of precedent|doctrines of precedent]], [[taxonomy|risk taxonomies]], [[Policy|policies]], [[playbook]]s, procedures, and the other manifestations of [[organisational scar tissue]] can possibly equip you to deal with. | ||
Validation of the truth, universally acknowledged in all quarters but those inhabited by upper management, that [[past performance is no guarantee of future performance]]. Also the title of a bombastic but tremendously entertaining book by {{author|Nassim Nicholas Taleb}}. | Validation of the truth, universally acknowledged in all quarters but those inhabited by upper management, that [[past performance is no guarantee of future performance]]. Also the title of a bombastic but tremendously entertaining book by {{author|Nassim Nicholas Taleb}}. |