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Playbook: Difference between revisions
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A [[playbook]] is a comprehensive set of guidelines, policies, rules and fallbacks for the legal and credit terms of a {{t|contract}} that you can hand to the school-leaver in Bucharest to whom you have off-shored your master agreement negotiations. She will need it because, being a school-leaver from Bucharest, she won’t have the first clue about the subject matter of the negotiation, and will need to consult it to decide what do to should her counterparty object to the terms of the contract, as it will certainly do. | |||
[[Playbook]]s derive from a couple of mistaken beliefs: One, that a valuable business can be “solved” and run as an [[algorithm]], not a [[heuristic]];<ref>This is a bad idea. See {{author|Roger Martin}}’s {{br|The Design of Business: Why Design Thinking is the Next Competitive Advantage}}.</ref> and two, that, having been solved, it is a sensible allocation of resources to have a cheap and stupid human being run that process rather than a machine.<ref>Assumption two in fact falsifies assumption one. If it really is entirely mechanistic, there is absolutely no reason to have a human operating the process.</ref> | |||
In {{author|Thomas Kuhn}}’s conception of it<ref>{{br|The Structure of Scientific Revolutions}}. It's a brilliant book. Read it. </ref> playbooks are [[normal science]]: They map out the discovered world. They contain no mysteries or conundrums. They represent tilled, tended, bounded, fenced, arable land. Boundaries have been set, tolerances limited, parameters fixed, risks codified and processes fully understood. | In {{author|Thomas Kuhn}}’s conception of it<ref>{{br|The Structure of Scientific Revolutions}}. It's a brilliant book. Read it. </ref> playbooks are [[normal science]]: They map out the discovered world. They contain no mysteries or conundrums. They represent tilled, tended, bounded, fenced, arable land. Boundaries have been set, tolerances limited, parameters fixed, risks codified and processes fully understood. | ||