Policy: Difference between revisions
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:“''A typical reaction to failure is prefectural overspecification—patching observed holes in an operation with increasingly detailed or tightly targeted rules, that respond specifically to just the latest incident.''” | :“''A typical reaction to failure is prefectural overspecification—patching observed holes in an operation with increasingly detailed or tightly targeted rules, that respond specifically to just the latest incident.''” | ||
:: | ::—{{author|Sidney Dekker}}, {{br|The Field Guide to Human Error Investigations}} | ||
Policy is the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. | Policy is the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. | ||