GSV questionnaire: Difference between revisions

GSV questionnaire (view source)

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 *Reset incentives inside the firm
 ==Organisational principles==
-*'''The risk environment is [[complex]], not merely [[complicated]]''':
+*'''The risk environment is [[complex]], not merely [[complicated]]''': Risk-management by rule works for BAU but not for edge cases. Edge cases require expertise and skill.
-*'''Over time teams skew ''senior''''': They get better, more experienced, and less dependent on lane barriers and training wheels. They also get less inclined to simplify. Corollary:
+*'''Complex environments have long tails'''. Complexity differs from complicatedness on the tails and at the edges. The risk is in the tails. The middle is BAU.
-*'''Over time, policies and fixed rules lose value''': As teams become more senior, they are less reliant on training wheels. Training wheels get in the way, and bceome more of a hindrance.
+*'''Legal’s maximum value is addressing edge cases, not BAU'''. This implies:
+** Legal should skew senior, not junior.
+** Part of legal’s function should be converting edge cases to BAU and [[Operationalisation|operationalising]] it
+** If properly operationalised, business teams can understand and manage their own BAU legal issues.
+* '''(Almost) all rules can be simplified''': humans are expensive button-pushers.
+** A complicated set of rules implies:
+*** A failure to make difficult decisions when building a process; or
+*** bad feedback loops when running a process
+*'''Over time teams skew ''senior''''': They get better, more experienced:
+**less dependent on lane barriers and training wheels. They also get less inclined to simplify.
+**But if the same lawyers are doing the same roles they were 10 years ago, we are not getting bang for buck out of them.
+*'''Over time, policies and fixed rules lose value''': As teams become more senior, they are less reliant on training wheels.
+**Training wheels get in the way, and become more of a hindrance.
+**
 Legal is advisory, for edge cases, novel situations, crisis response and situation management
 *Operational interaction is to structure documentation processes to be seamless, standardised, low-touch, and to manage and centralise legal risk from documentation.