Template:M intro design org chart: Difference between revisions
Jump to navigation
Jump to search
Amwelladmin (talk | contribs) |
Amwelladmin (talk | contribs) |
||
| Line 46: | Line 46: | ||
By the time an unfolding “situation” makes it into the formal written record, it has been euphemised, contextualised, narratised and put into an absolving passive that will give little hint of the potential enormity of the problem, whilst still allowing scope to claim “I did tell you” should the problem reach its potential. | By the time an unfolding “situation” makes it into the formal written record, it has been euphemised, contextualised, narratised and put into an absolving passive that will give little hint of the potential enormity of the problem, whilst still allowing scope to claim “I did tell you” should the problem reach its potential. | ||
Thus, formal communications along the official chain of command are as likely to mislead management into a state of complacency as they are to alert it to a real problem. This was more or less the tale of the [[Credit Suisse]] losses on [[Archegos]]. Management never knew what hit it.<ref>“This goes to show,” says management, “that you can’t trust the workers.”<ref> | Thus, formal communications along the official chain of command are as likely to mislead management into a state of complacency as they are to alert it to a real problem. This was more or less the tale of the [[Credit Suisse]] losses on [[Archegos]]. Management never knew what hit it.<ref>“This goes to show,” says management, “that you can’t just trust the workers.” But if that is the case, then we are in a pretty place: it means international commerce works only in spite of its fundamental nature. Being better disposed to his fellow humans than that, the JC thinks a better conclusion to draw is “these chosen reporting structures, and incentives, are flawed.”</ref> | ||
To be sure, the information revolution has made the business of frankness in internal communications ever more fraught. Anything put in the electronic record is discoverable, both in principle and practice. | To be sure, the information revolution has made the business of frankness in internal communications ever more fraught. Anything put in the electronic record is discoverable, both in principle and practice. That regulation and technology should discourage open and early communication of risks as a matter for some regret. | ||
===When the firm is in motion=== | ===When the firm is in motion=== | ||