Seventh law of worker entropy: Difference between revisions
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In support of the theory, we cite {{author|Peter Thiel}} — who has had the odd small success starting up (and, er, shutting down) innovative internet businesses — whose operating assumption when considering an investment is that to see off competition and have a reasonable chance of success, a tech product should be ''an order of magnitude'' better than its competitors. Not just a ''bit'' better, but ''ten times'' better.<ref>{{br|Zero to One: Notes on Startups, or How to Build the Future}}, {{author|Peter Thiel}}</ref> | In support of the theory, we cite {{author|Peter Thiel}} — who has had the odd small success starting up (and, er, shutting down) innovative internet businesses — whose operating assumption when considering an investment is that to see off competition and have a reasonable chance of success, a tech product should be ''an order of magnitude'' better than its competitors. Not just a ''bit'' better, but ''ten times'' better.<ref>{{br|Zero to One: Notes on Startups, or How to Build the Future}}, {{author|Peter Thiel}}</ref> | ||
And ''definitely'' not ''worse''. | |||
This is little more than an articulation of the following: if you want to change how people do things, ''make it easier for them''. Not ''harder''. | |||
Any innovation that, for example, injects a new [[dialog box]] into an existing process, or requires a [[user]] to take some additional action, however well-intended — was there ever a [[dialog box]] that ''wasn’t'' well-intended? — makes life harder, however exciting the prospect of enhanced [[MIS]] that comes from having the [[user]]s repetitively click it may be. | |||
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Revision as of 12:01, 2 September 2020
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The JC’s seventh law of worker entropy states that successful inventions do not make things harder. The JC asserts, without evidence but, he feels, without needing it — for it is an a priori truth as certain as arithmetic or natural selection — there has been no successful innovation in design, commerce or technology in the history of civilisation itself that made life more tedious, difficult, frustrating or inconvenient than it already was.
In support of the theory, we cite Peter Thiel — who has had the odd small success starting up (and, er, shutting down) innovative internet businesses — whose operating assumption when considering an investment is that to see off competition and have a reasonable chance of success, a tech product should be an order of magnitude better than its competitors. Not just a bit better, but ten times better.[1]
And definitely not worse.
This is little more than an articulation of the following: if you want to change how people do things, make it easier for them. Not harder.
Any innovation that, for example, injects a new dialog box into an existing process, or requires a user to take some additional action, however well-intended — was there ever a dialog box that wasn’t well-intended? — makes life harder, however exciting the prospect of enhanced MIS that comes from having the users repetitively click it may be.