Chief technology officer

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Part of the continually-aggrandising titleage on modern management — everyone is a chief officer of some sort these days — this fellow used to be called your Head of IT.

No small job in a financial services company, which you can regard at some level as a glorified computer — the annual spend on technology can hit nine or even ten figures.

Fun conundrums include therefore divining the practical difference between technology and operations (at pinch, technology provides the tools while operations configures and uses them), especially with management's current obsession with automating operations roles. Who is responsible for the chatbots?