Seventh law of worker entropy
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The JC’s seventh law of worker entropy states that successful inventions do not make things harder. The JC asserts, without evidence but, he feels, without needing it — for it is an a priori truth as certain as arithmetic or natural selection — there has been no successful innovation in design, commerce or technology in the history of civilisation itself that made life more tedious, difficult, frustrating or inconvenient than it already was.
This law is routinely ignored, at great cost to the poor subject matter experts on whose heads tedium inevitable rains down but also, gratifyingly, on the software as a service vendor whose bright[1] ideas they hawk to middle managers in the legal chief operating office.
Any innovation that, for example, injects a new dialog box, however well-intended — was there ever a dialog box that wasn’t well-intended? — into an existing process violates this principle.
See also
References
- ↑ Not bright.