Trust and agency professional
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May refer to a trustee, a paying agent, a registrar, a custodian, a loan service agent or even a process agent — earnest yeomen all, if not terribly sparkling conversationalists at the dinner table, unless you find the recent travails of Scunthorpe United unusually animating.
Do say: “I say, the Hatters might be promoted this year.”
Don’t say: “What about those poor chumps at Citigroup, hey?”