Template:Waste centre capsule

There is no definition of a “waste centre” in Peter Drucker’s universe, and if you Google it you are likely to land on an undertaking for recycling refrigerators and making landfill. This is because the JC made the term up, in honour of Taiichi Ohno’s seven wastes. Any part of your organisation can be a waste centre; unless your organisation is run with a Toyota-like commitment to jidoka — “automation with a human touch” — every one will be: a place where unnecessary guff happens, out of a surfeit of pedantry, caution, bad analysis, or opportunities to extract rent. Usually, though, the further away one is from measurable revenue generation one’s department is, the more wasteful it will be. It is easy to measure the value of a salesperson: generated revenues. But the value of an inhouse legal team? That’s a subject fit for its own essay.