Human capital

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Office anthropology™
The JC puts on his pith-helmet, grabs his butterfly net and a rucksack full of marmalade sandwiches, and heads into the concrete jungleIndex: Click to expand:
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The meatware. Subject matter experts. Institutional knowledge. Networks. Knowhow. Judgment. An argument that could be made and — well, has been made — that a gravely underappreciated part or organisation’s resilience against systemic shocks.

See also