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Consultation: Difference between revisions
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Management “consultation” works — “works” as in “functions”, as opposed to “arrives at the desired outcome” — by harnessing the power of constructively [[ignore|ignoring]]. | Management “consultation” works — “works” as in “functions”, as opposed to “arrives at the desired outcome” — by harnessing the power of constructively [[ignore|ignoring]]. | ||
Management forms a plan, and by way of execution, selects a focus group of [[Subject matter expert|subject matter experts]] hand-picked from the most compliant and disinterested staff available — staff like that are ''always'' available — to “workshop” the idea. | Management forms a plan, and by way of execution, selects a focus group of [[Subject matter expert|subject matter experts]] hand-picked from the most compliant and disinterested staff available — staff like that are ''always'' available to populate focus groups — to “workshop” the idea. | ||
Once the workshop phase is completed, management carries on with the original plan, regardless of the outcome of the workshop. | Once the workshop phase is completed, management carries on with the original plan, regardless of the outcome of the workshop. | ||
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After all, [[it is not the done thing to call bullshit in a professional setting]]. | After all, [[it is not the done thing to call bullshit in a professional setting]]. | ||
Of course, this works both ways: however well thought-out your plan is — unlikely, but let’s allow for the moment that it ''is'' “well thought-out” — you can be sure the workforce will ignore | Of course, this works both ways: however well thought-out your plan is — unlikely, but let’s allow for the moment that it ''is'' “well thought-out” — you can be sure the workforce will ignore it, just as you ignored their feedback on it. | ||
The cattle will just carry on doing what they have always done, how they have always done it, until they are “[[Reduction in force|riffed]]”. | |||
Meantime, high in the Gods, an [[opco|Opco]] will present a weekly [[dashboard]] to a steerco, the [[RAG]]s will all be green | Those remaining ''after'' the [[Reduction in force|RIF]] will adjust their habits so that they can carry on, as nearly as possible, with that they were doing before. This will be disarmingly easy. | ||
Meantime, high in the Gods, an [[opco|Opco]] will present a weekly [[dashboard]] to a steerco, the [[RAG]]s will all be green, the [[steerco|Steerco]] will be happy, the project will be completed, everyone will move on to the next change project — and, magically, nothing will have changed. Those who were doing what they were doing before the consultation can continue doing it, however pointless or counterproductive it was, as if nothing has happened, because nothing ''has'' happened. The management consulting satellite has bounced off the outer atmosphere — not before collecting its fee — and carried on into deep space of new opportunity. | |||
In 18 months’ time, under new management, a ''new'' enquiry will be launched into why this particular business is so inefficient, expensive and unproductive. | In 18 months’ time, under new management, a ''new'' enquiry will be launched into why this particular business is so inefficient, expensive and unproductive. | ||
20 GOTO 10. | |||
{{sa}} | {{sa}} | ||