Key non-performance indicator

From The Jolly Contrarian
Jump to navigation Jump to search
The design of legal products
Escher.jpg


Making legal contracts a better experience

Index — Click ᐅ to expand:
Design

Get in touch
Comments? Questions? Suggestions? Requests? Sign up for our newsletter? Questions? We’d love to hear from you.
BREAKING: Get the new weekly newsletter here Old editions here

The light inversion of that articulated measure of fatuity, the key performance indicator. The KNPI measures the number of formal, pointless, bureaucratic procedures in your firm that serve only to nourish the rotten fiefdoms and layers of administrative sediment that undermine its aspiration of meeting the aspiration of its (equally fatuous) mission statement. Of course, no firm in the western, eastern or for that matter southern hemisphere monitors key non-performance indicators.

So let us try.

See also