Middle manager

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A solution looking for a problem. One with the time, inclination and mental capacity to hanker after a target operating model, and usually the literary skills to communicate in sentences like the following — a real life example, with names changed to protect the innocent — broadcast to a group of about 30 people:

The client outreach working group sub-stream had a brief call to explore possibilities of client outreach. It is believed that there is a need for a client communication at one point in the future to be sure all in-scope client entities are provided with the same set of info from the company. The assumption is that both clients and regulator would expect the company to provide a data set to clients.

As far as we can make out, this means: “We think we should give all clients the same information. That’s what they would want, and what regulators would expect.”

See also

• Outsourcing
• Service level agreement
• Management consultant
• Subject matter expert
• Metrics
• ClauseHub: theory
• Plain English