Policy

From The Jolly Contrarian
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“Many policies are organizational scar tissue — codified overreactions to situations that are unlikely to happen again”.
- Jason Fried

Policy is organizational scar tissue[1]. It's the sheep they’ll hang you for. It is the dominant ideology of modern management theory. Policy, and process, is seen as practically inviolate, or immovable. It is the mountain; the workers are Mohammed. So calling out substandard performance in the workforce is orthodox business management practice. But calling out substandard process or, heaven forfend, policy, is a kind of sedition.

Yet

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