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The reg tech proposition: automation, network, disintermediation is obvious. So why doesn’t it work, and what can we do about it? | The reg tech proposition: automation, network, disintermediation is obvious. So why doesn’t it work, and what can we do about it? | ||
First, state the manifest failings of [[reg tech]] as we see it: there are two, but they may boil down to the same thing: ''[[rent-seeking]]'' and ''[[iatrogenics]]''. | First, state the manifest failings of [[reg tech]] as we see it: there are two, but they may boil down to the same thing: ''[[rent-seeking]]'' and ''[[iatrogenics|the cure tends, in practice, to be worse than the disease]]''. The proprietary nature of conventional [[reg tech]] means that products are tightly controlled, top-down managed and targeted abstractly at a perceived existing demand and anticipated future state,<ref>[[Thought leader]]s are no better at predicting the future of [[Legal services delivery|legal services]] than they have been at anything else.</ref> neither of which will necessarily synchronise with the exact problem a user is trying to solve, as that problem develops. | ||
==The problem== | ==The problem== | ||
===[[Rent-seeking]]=== | ===[[Rent-seeking]]=== | ||
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Wasn’t the promise of the information revolution something grander than that? Wasn’t stuff meant to be ''free'', not just ''marginally cheaper and more complicated''? | Wasn’t the promise of the information revolution something grander than that? Wasn’t stuff meant to be ''free'', not just ''marginally cheaper and more complicated''? | ||
===[[Iatrogenic]] | ===[[Iatrogenic|The cure and the disease]]=== | ||
'''''[[Iatrogenic]]''''' — it is a cure that is worse than the disease<ref>This is a super concept and if you haven’t come across it you owe it to yourself and {{author|Nassim Nicholas Taleb}} to read about it in his superbly bombastic {{br|Incerto}} series.</ref> — in that in promising to ''alleviate'' the [[tedium]] of the [[boilerplate]], pernickitiness and low-level wrangling over [[representations and warranties]], technology throws open the window wide on a panoramic vista of unlimited low-level tinkering. The cost of infinite pedantry has ''dropped through the floor''. | '''''[[Iatrogenic]]''''' — it is a cure that is worse than the disease<ref>This is a super concept and if you haven’t come across it you owe it to yourself and {{author|Nassim Nicholas Taleb}} to read about it in his superbly bombastic {{br|Incerto}} series.</ref> — in that in promising to ''alleviate'' the [[tedium]] of the [[boilerplate]], pernickitiness and low-level wrangling over [[representations and warranties]], technology throws open the window wide on a panoramic vista of unlimited low-level tinkering. The cost of infinite pedantry has ''dropped through the floor''. | ||