Ticket

When pride in work, deep knowledge and familiarity with the intricate inner workings of this Rube Goldberg machine count for nothing and are outsourced and replaced with a an eighteen year old operating ticketing system like the one you get at the butcher's counter at Tesco.

Good for:

• MI - especially if the ticketing process is so arduous that no one will bother to go through it - the result: NO ISSUES ON THE NETWORK!!

Not good for:

• Anything else

See also

• Outsourcing
• Service level agreement