Communication: Difference between revisions
Jump to navigation
Jump to search
Amwelladmin (talk | contribs) No edit summary |
Amwelladmin (talk | contribs) No edit summary |
||
Line 1: | Line 1: | ||
{{a|devil|}} | {{a|devil|}}=== On good and bad communications. === | ||
=== On good and bad communications. === | |||
Commercial lawyers have lost sight of their primary purpose: not just being expert in complicated fields of the law, but to be able to plainly and clearly communicate that expertise to people who are not. | Commercial lawyers have lost sight of their primary purpose: not just being expert in complicated fields of the law, but to be able to plainly and clearly communicate that expertise to people who are not. | ||
Line 6: | Line 5: | ||
Those people are called “[[clients]]”. Clients — even sophisticated ones — [[Q.E.D.]] do not understand as well as they expect you to. If they did, they wouldn’t need your advice. | Those people are called “[[clients]]”. Clients — even sophisticated ones — [[Q.E.D.]] do not understand as well as they expect you to. If they did, they wouldn’t need your advice. | ||
To communicate plainly, of course, you must first have a real command of your field. But this is asymmetrical: to communicate clearly about a complex field you need expertise. | To communicate plainly, of course, you must first have a real command of your field. But this is asymmetrical: to communicate ''clearly'' about a complex field you need expertise. To communicate ''badly'' about it, you do not. | ||
To communicate badly about it, you do not. | |||
It is easy to tell whether | It is easy to tell whether good communicators know what they are talking about. It is hard to tell whether a bad communicator is an expert. | ||
Blaggers and charlatans tend to be ''bad'' communicators: wilfully poor users of language. | |||
Now, can anyone think of a modern industry that that charges a great deal of money to advise on complicated topics, but is beset with poor communication? | Now, can anyone think of a modern industry that that charges a great deal of money to advise on complicated topics, but is beset with poor communication? | ||
===Types of | ===Types of communications=== | ||
'''[[Push communication]]''' | ==='''[[Push communication]]s'''=== | ||
{{push capsule}} | |||
'''[[Pull communication]]''' | ==='''[[Pull communication]]s'''=== | ||
{{pull capsule}} | |||
“Pull” information that the recipient goers looking for, when the recipient wants it, on the recipient’s terms. Self-service — open, convenient, non-time-sensitive, generally interesting information. Bookshops, libraries, encyclopaedias, hitch-hiker’s guides and internet searches. The [[JC]] is, largely, one giant, existential infernal howl of angst in the shape of a [[pull communication]]. It is designed to be a resource for people in a moment of interest or need. You decide what you want and when you want it, | |||
===Communication of change=== | ===Communication of change=== | ||
{{c|Communication}} | {{c|Communication}} |