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{{a|mgmt|}}{{quote|When everything about a people is for the time growing weak and ineffective, it begins to talk about efficiency. ... Vigorous organisms talk not about their [[process]]es, but their aims. | {{a|mgmt|}}{{quote|When everything about a people is for the time growing weak and ineffective, it begins to talk about efficiency. ... Vigorous organisms talk not about their [[process]]es, but their aims. | ||
:— {{Author|G. K. Chesterton}}, ''Heretics''}} | :— {{Author|G. K. Chesterton}}, ''Heretics''}} | ||
{{Quote| | |||
“When a measure becomes a target, it ceases to be a good measure.” | |||
:—[[Goodhart’s Law]]}} | |||
The stock-in-trade of a [[Middle management|middle manager]] and the [[management consultant]] {{sex|she}} aspires to become. | The stock-in-trade of a [[Middle management|middle manager]] and the [[management consultant]] {{sex|she}} aspires to become. | ||
Revision as of 06:23, 2 May 2023
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JC sounds off on Management™
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When everything about a people is for the time growing weak and ineffective, it begins to talk about efficiency. ... Vigorous organisms talk not about their processes, but their aims.
- — G. K. Chesterton, Heretics
“When a measure becomes a target, it ceases to be a good measure.”
The stock-in-trade of a middle manager and the management consultant she aspires to become.
Like a key performance indicator, a second-order derivative of actual performance calculated to allow non-experts to make cavalier management decisions, usually to reduce expenditure on — aka make redundant — the person performing that function.
To be contrasted with the ineffable, inarticulable skills that are provided by a subject matter expert.