You can lead a horse to water: Difference between revisions

This presents a further hurdle to tech implementation, seldom spoken of but every bit as gruesome. For if take-up is not immediate and universal, in an obscenely short period of time, some officious twerp from the [[Chief operating office|operating office]] will be along with a clipboard asking ''why'' no-one is using it, whether it is really value for money, and threatening to off-board it before quarter end. This is the dilemma: ''before'' you buy it, [[legaltech]] is the promise of [[innovation]], [[performative]] [[Thought leader|thought-leadership]] and [[digital prophet|digital prophecy]]. ''After'' you’ve bought it, [[legaltech]] is an ''operating cost''.  An operating office is attracted like a moth to both, so they turn out to be symbiotic. Our metaphor of the [[bucket painters]] refers.

Unless it is a management-sanctioned monitoring or measuring tool, like time recording of document management, in which case you can guarantee noone will use it, but the [[middle management ouija board]] will bloody-mindedly persist with it in the face of utter failure — that is, if it really is user productivity booster —a formatting fixer, or a deltaview application, management will quickly implement a use monitoring process with the express goal of concluding noone is using the software, so it can be junked in a cost saving drive.