Cost-value threshold: Difference between revisions

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{{a|hr|{{image|Competence phase transition|png|The cost value threshold, yesterday}}}}{{d|{{PAGENAME}}|/kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/|n|}}''Human resources science'': The cost-value threshold (“'''CVT'''”) is the point in an organisation where the ''value'' provided by a member of staff, or item of capital, plant or machinery exactly equals its ''cost''.
{{a|hr|{{image|Competence phase transition|png|The cost value threshold, yesterday}}}}{{d|{{PAGENAME}}|(“'''CVT'''”) /kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/|n|}}


The CVT isn’t scientific. It is very, very hard to quantify the “[[Legal value|value]]” of staff who are not in revenue-generating roles. In this day in age, that is most of us. I mean ''them''.
''Human resources science'': The point in an organisation where the ''value'' an employee, or capital item, provides, exactly equals its ''cost''. Quality being relative to cost, good staff sit above this line; poor ones below it.


And nor is one’s value over time necessarily stable. Some of us get better, some get worse. It is hard to know why.  
The “CVT” isn’t scientific. It is very, very hard to quantify the “[[Legal value|value]]” of non-revenue-generating staff. In this day and age, that is most of us. I mean ''them''.


Pure [[High modernism|modernist]] ideology suggests the firm should keep all staff as close to the CVT as it can. Those who over-contribute, it should pay more to bring them into line; those who under-contribute it should pay less.  
And nor is one’s value over time necessarily stable. Some of us get better, some get worse. Contributions wax and wane. It is hard to know why.  


But practical challenges (namely, understanding what these people actually do, let alone how valuable it is), human frailty and so on means this won’t happen.  
[[High modernism|Modernist]] ideology suggests one should keep all staff as close to the CVT as one can. To those who over-contribute, one should pay more to bring them into line; to those who come up short, one should pay less.  


You ''can’t'' just pay employees less, getting rid of them is expensive and coaching or managing them to better performance requires talent your [[human resources]] department is certain not to have. And paying good performers more just because they deserve it strikes against basic tenets of modern [[Human resources|human capital management]].  
But practical challenges (namely, understanding what these people actually do, let alone how valuable it is), human frailty, market conventions, labour laws and so on means this won’t happen.  


There is, therefore, a penumbra: a warm “safe zone” ''above'' the CVT, where over-delivering employees can sit happily until their worth has drifted so far into the ionosphere that they are finally bid away, and a cooler, larger “[[competence phase transition]]” space ''below'' it where net-negative staff can sit, for years, safely plodding along without really helping, but also without great risk of prejudice, even when a [[reduction in force]] comes along.  
You ''can’t'' just pay employees less. Getting rid of them is expensive and risky. Coaching or managing dull workers to better performance requires talent your [[human resources]] department, being comprised of exactly that kind of worker, is certain not to have. And paying good performers more ''just because they deserve it'' strikes against basic tenets of modern [[Human resources|human capital management]].
 
There is, therefore, a penumbra: a warm “safe zone” ''above'' the CVT, where over-delivering employees can sit happily until their worth has drifted so far into the ionosphere that they are finally bid away, and a cooler, larger “[[competence phase transition]]” space ''below'' it where marginally net-negative staff can sit, for years, safely plodding along, not really helping, but also without great risk of prejudice, even when a [[reduction in force]] comes along.  


Such inaction, however well intended, creates [[mediocrity drift]].
Such inaction, however well intended, creates [[mediocrity drift]].

Revision as of 18:44, 7 January 2023

The Human Resources military-industrial complex
The cost value threshold, yesterday
The instrument (the “telescreen”, it was called) could be dimmed, but there was no way of shutting it off completely.
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Cost-value threshold
(“CVT”) /kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/ (n.)

Human resources science: The point in an organisation where the value an employee, or capital item, provides, exactly equals its cost. Quality being relative to cost, good staff sit above this line; poor ones below it.

The “CVT” isn’t scientific. It is very, very hard to quantify the “value” of non-revenue-generating staff. In this day and age, that is most of us. I mean them.

And nor is one’s value over time necessarily stable. Some of us get better, some get worse. Contributions wax and wane. It is hard to know why.

Modernist ideology suggests one should keep all staff as close to the CVT as one can. To those who over-contribute, one should pay more to bring them into line; to those who come up short, one should pay less.

But practical challenges (namely, understanding what these people actually do, let alone how valuable it is), human frailty, market conventions, labour laws and so on means this won’t happen.

You can’t just pay employees less. Getting rid of them is expensive and risky. Coaching or managing dull workers to better performance requires talent your human resources department, being comprised of exactly that kind of worker, is certain not to have. And paying good performers more just because they deserve it strikes against basic tenets of modern human capital management.

There is, therefore, a penumbra: a warm “safe zone” above the CVT, where over-delivering employees can sit happily until their worth has drifted so far into the ionosphere that they are finally bid away, and a cooler, larger “competence phase transition” space below it where marginally net-negative staff can sit, for years, safely plodding along, not really helping, but also without great risk of prejudice, even when a reduction in force comes along.

Such inaction, however well intended, creates mediocrity drift.

See also