Escalation

Redolent of, and apt to generate emotions similar to those one experiences when one is, being driven up the wall.

Usually as a result of some wild goose chase convened by sales to chase illusory revenues, and the fact that they've come to you means they've failed to persuade a more cautious soul and they think you’re a soft touch.

Escalation is also a key, and underestimated, feature of the negotiation process, rife with oubliettes, resentment and missed emails.

See also

• Compliance arbitrage
• Circle of escalation
• Delegation
• Circle of delegation