Of all the hornèd handmaidens of The Man, pity most the change manager. No task is more Sisyphean, no cause more hopeless, no ambition more wretched, no sense of self-worth more forlorn than that of a consultant brought in to persuade the old lags to embark upon a transformational journey none of them have the slightest interest in taking. After six months of stake-holder check-ins, weekly workstreams conference calls, state-of-the-art governance framework with metrics, deliverables and business cases galore — all presented with the unremitting youthful expectation that one can really change in the world for the better, to sit there empty-handed in front of the COO
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