Unallocated client money
7.11.50
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The client money rules tell you how not to lose client money; they’re less helpful about that happens when you lose the client. It's handled in CASS 7.11.50 et seq.
7.11.50 says, in a Nutshell™:
A firm may treat a balance allocated to an individual client as unclaimed and therefore no longer client money under CASS 7.11.34, as long as:
- (1) this is permitted by law and consistent with the arrangements under which the client money is held;
- (2) the firm held the balance for at least six years following the last movement on the client's account (disregarding interest and charges);
- (3) it has taken reasonable steps to trace the client concerned and to return the balance; and
- (4) the firm complies with CASS Template:7.11.54 R.