Bring your own premises

The Devil’s Advocate™ →Go uptown The JC’s home office yesterday In which the curmudgeonly old sod puts the world to rights. Index — Click ᐅ to expand: The Devil’s Advocate Tell me more Sign up for our newsletter — or just get in touch: for ½ a weekly 🍺 you get to consult JC. Ask about it here.

The reductio ad absurdam — sorry, my mistake: I mean logical conclusion — of middle management’s generational headlong stampede towards outsourcing all those messy externalities that are a by-product of needing meatware to carry out your business objectives.

For all the — well, chat — chatbots haven’t yet managed to supplant those cretinous lumps who are needed push whatever buttons must be pushed to propel the great steampunk corporation forward. But now we’re in danger of infecting each other with fatal illness, we must find a safe remove at which these oafs must operate. Eureka! They can do it in their own homes!

Now there was a time where employment in the professions afforded status in society, and one had the accoutrements to match: an office with a mahogany desk, an elephant’s foot umbrella-stand in the corner, a minute secretary, an executive model Dictaphone, and so on.

As management dogma has systematically eroded these privileges in the name of cost reduction, the poor professional has been denuded of her status. Increasingly, she has been expected to supply her own accoutrements: do-it-yourself typing; bring your own device — and the same time that once commodious office became communal, then lost its door, then its walls, diminished to a dedicated space along a row, and most recently has become a conditional promise of a sanitised space at a telescreen somewhere in the building, assuming enough people are out sick or on holiday.

While these progressions undoubtedly looked magnificent on that PowerPoint deck the COO presents to the steerco, from the meatware’s eye view, living them out in person has been less edifying.

Something important might have been lost among the winking green RAG status signals on the workstream update dashboard. But — the pragmatist’s prayer, and all that.

But then, from nowhere, Coronavirus bounced us all into a step further: now employees don’t get an office at all, but have to supply their own.

As as aside, pity the poor, perma-prepared cub scouts from the business continuity management team — who have been waiting for literally decades for just such a catastrophe to spring into action and finally reveal their worth, but whom coronavirus has largely snookered. Just when you need it, their magisterium — aka some grimy, sprawling warehouse near Luton Airport — was no more suitable for disaster recovery than the premises in EC4!

Instead, employees were sent home. By and large, and to their great surprise, they found this rather agreeable. Suddenly the privacy, the space, the peace & quiet, the Elephant’s foot and the mahogany desk were back from nowhere.

The question now: is there any going back?

See also

• The new normal