You can lead a horse to water

Office anthropology™ Go Premium The JC puts on his pith-helmet, grabs his butterfly net and a rucksack full of marmalade sandwiches, and heads into the concrete jungleIndex: Click ᐅ to expand: Work anthropology Comments? Questions? Suggestions? Requests? Insults? We’d love to 📧 hear from you. Sign up for our newsletter.

It is one thing designing an order-of-magnitude-better, revolutionary app; quite another to get it through the Hunger Games experience that is procurement and information security clearance, but all that pales into infinitesimal irrelevance compared with the task of getting any lawyers to use it.

Unless it is a management-sanctioned monitoring or measuring tool, like time recording of document management, in which case you can guarantee noone will use it, but the middle management ouija board will bloody-mindedly persist with it in the face of utter failure — that is, if it really is user productivity booster —a formatting fixer, or a deltaview application, management will quickly implement a use monitoring process with the express goal of concluding noone is using the software, so it can be junked in a cost saving drive.

See also

• Legaltech