Cost-value threshold: Difference between revisions

From The Jolly Contrarian
Jump to navigation Jump to search
(Created page with "{{a|hr|{{image|Competence phase transition|png|The cost value threshold, yesterday}}}}{{d|{{PAGENAME}}|/kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/|n|}}''Human resources science'': T...")
 
No edit summary
 
(4 intermediate revisions by the same user not shown)
Line 1: Line 1:
{{a|hr|{{image|Competence phase transition|png|The cost value threshold, yesterday}}}}{{d|{{PAGENAME}}|/kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/|n|}}''Human resources science'': The point in an organisation where the ''value'' provided by a given member of staff, or item of capital, plant or machinery exactly equals its ''cost''.
{{a|hr|{{image|Competence phase transition|png|The cost value threshold, yesterday}}}}{{d|{{PAGENAME}}|(“'''CVT'''”) /kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/|n|}}


The line isn’t scientific. It is very, very hard to quantify the “value” of those staff not in revenue generating roles, which in this day in age is most of us I mean them. And nor is an employee’s value necessarily stable. Some get better, some get worse. It is hard to know why.  
The ''cost-value threshold'' is the point where an employee’s ''value'' exactly equals her ''cost''. Quality being relative to cost, ''good'' staff sit above this line; ''bad'' ones below it.


Pure ideology suggests one should keep all staff as close to the cost-value threshold as you can. To those who over-contribute, you should pay more; those who under-contribute you should pay less.  
The “CVT” isn’t scientific. It is hard to quantify the “[[Legal value|value]]” of non-revenue-generating staff, nor is that value stable through time. Some of us get better, some get worse. Contributions wax and wane. It is hard to know why.


Practical reality (the difficulty with assessing what these people actually do, how valuable they are and what would happen if they left), human frailty and so on means this is never possible. You ''can’t'' just pay employees less, getting rid of them is expensive and coaching or managing them to better performance requires talent your [[human resources]] department is certain not to have. Paying good performers more just because they are, well, worth it, strikes against the heart of modern employee management. There is therefore a warm “safe zone” penumbra above the cost-value threshold where over-delivering employees can sit happily until bid away, and a cooler, and larger, “[[competence phase transition]]” ''below'' the line where net-negative staff can sit fairly safely plodding along without great risk of prejudice, even when a [[reduction in force]] comes along.
[[High modernism|Modernist]] ideology recommends keeping all staff as close to the CVT as possible. Reward those who over-contribute ''more'' to bring them into line; pay ''less'' to those who come up short.
 
But practically  — given difficulty understanding what these people actually do, let alone how valuable it is, human frailties, mortal weakness, market convention, labour laws and so on this isn’t possible.  
 
You ''can’t'' just pay crappy employees less. Getting rid of them is expensive and risky. Coaching dullards towards better performance requires talent your [[human resources]] department is certain not to have. And paying good performers more ''just because they deserve it'' strikes against the basic principal of modern [[Human resources|human capital management]] that the reward for loyalty is a ''discount'', not a premium.
 
So few employees sit exactly at the cost-value threshold.
 
Most occupy a penumbra either side: a warm “safe zone” ''above'' the CVT, where ''somewhat'' over-delivering employees can sit happily until their worth has drifted so far into the ionosphere that they are finally bid away, and a cooler, larger “[[competence phase transition]]” space ''below'' the threshold where marginally net-negative staff can sit, for years, safely plodding along, not really helping, but also without great risk of prejudice, even when a [[reduction in force]] comes along.
 
The different means of exit from this safe zone: voluntary departures from the top, and reductions in force to clear out at the bottom, generates an odd [[Mediocrity drift|drift towards mediocrity]].


{{sa}}
{{sa}}
Line 11: Line 21:
*[[Lateral quitter]]
*[[Lateral quitter]]
*[[Reduction in force]]
*[[Reduction in force]]
*[[Legal value]]
*[[Mediocrity drift]]

Latest revision as of 19:32, 7 January 2023

The Human Resources military-industrial complex
Competence phase transition.png
The cost value threshold, yesterday
The instrument (the “telescreen”, it was called) could be dimmed, but there was no way of shutting it off completely.
Index: Click to expand:

Comments? Questions? Suggestions? Requests? Insults? We’d love to 📧 hear from you.
Sign up for our newsletter.

Cost-value threshold
(“CVT”) /kɒst-ˈvæljuː ˈθrɛʃˌhəʊld/ (n.)

The cost-value threshold is the point where an employee’s value exactly equals her cost. Quality being relative to cost, good staff sit above this line; bad ones below it.

The “CVT” isn’t scientific. It is hard to quantify the “value” of non-revenue-generating staff, nor is that value stable through time. Some of us get better, some get worse. Contributions wax and wane. It is hard to know why.

Modernist ideology recommends keeping all staff as close to the CVT as possible. Reward those who over-contribute more to bring them into line; pay less to those who come up short.

But practically — given difficulty understanding what these people actually do, let alone how valuable it is, human frailties, mortal weakness, market convention, labour laws and so on — this isn’t possible.

You can’t just pay crappy employees less. Getting rid of them is expensive and risky. Coaching dullards towards better performance requires talent your human resources department is certain not to have. And paying good performers more just because they deserve it strikes against the basic principal of modern human capital management that the reward for loyalty is a discount, not a premium.

So few employees sit exactly at the cost-value threshold.

Most occupy a penumbra either side: a warm “safe zone” above the CVT, where somewhat over-delivering employees can sit happily until their worth has drifted so far into the ionosphere that they are finally bid away, and a cooler, larger “competence phase transition” space below the threshold where marginally net-negative staff can sit, for years, safely plodding along, not really helping, but also without great risk of prejudice, even when a reduction in force comes along.

The different means of exit from this safe zone: voluntary departures from the top, and reductions in force to clear out at the bottom, generates an odd drift towards mediocrity.

See also