Litigation

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Litigation: A fancy name for the complaints department.

At least, you’d better hope that’s all it is, because the alternative: that the counterparty with whom you pledge your business is so active in its pursuit of legal action against its clients that it employs people on a full-time basis to do that for it — suggests either it is a poor judge of client, or it does bad business: either it sells pups or misleads about its intentions when getting into bed.

Neither approach befits a good egg.

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