Metric

The Jolly Contrarian’s Glossary The snippy guide to financial services lingo.™ Go Premium Index — Click the ᐅ to expand: Glossary Comments? Questions? Suggestions? Requests? Insults? We’d love to 📧 hear from you. Sign up for our newsletter.

The stock-in-trade of a middle manager and the management consultant she aspires to become.

Like a key performance indicator, a second order derivative of actual performance calculated to allow inexperts to make cavalier management decisions, usually to reduce expenditure on the person performing that function.

To be contrasted with the ineffable, inarticulable skills that are provided by a subject matter expert.

See also

• Outsourcing
• Service level agreement
• Management consultant
• Subject matter expert
• Metrics
• ClauseHub: theory