User acceptance testing: Difference between revisions

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{{a|glossary|[[File:Tron User.jpg|300px|thumb|center|A User. Doesn't {{sex|he}} look happy.]]}}[[UAT]], or “[[user acceptance testing]]” is the process whereby an [[IT department]] experiments on its workforce the way scientists experiment on mice. It is designed to make sure new software it would like to impose on the workforce but which users do not want, understand or care about, will not be so disruptive, annoying or useless that users rise up in outright rebellion.  
{{a|glossary|[[File:Tron User.jpg|450px|thumb|center|A [[User]], yesterday. Doesn’t {{sex|he}} look happy.]]}}[[UAT]], or “[[user acceptance testing]]” is the process whereby an [[IT department]] experiments on its workforce the way scientists experiment on mice. It is designed to make sure new software it would like to impose on the workforce but which users do not want, understand or care about, will not be so disruptive, annoying or useless that users rise up in outright rebellion.  


The optimal response of [[UAT]] is ''acquiescence''. Ideally, indentured servants mutely accept the technology, ploughing meekly onward in an anaesthetised haze, the way cattle eventually accept branding or Winston Smith comes to love Big Brother.
The optimal response of [[UAT]] is ''acquiescence''. Ideally, indentured servants mutely accept the technology, ploughing meekly onward in an anaesthetised haze, the way cattle eventually accept branding or Winston Smith comes to love Big Brother.
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:''[[COO]]'': Good news! We are bringing in a new document management system! It will be flexible, powerful set of tools to give you control of your data!
:''[[COO]]'': Good news! We are bringing in a new document management system! It will be flexible, powerful set of tools to give you control of your data!
:''[[Legal eagle]]'': Great! What's the catch?
:''[[Legal eagle]]'': Great! What's the catch?
:''[[COO]]'': There’s no catch<ref>One of the great [[middle management]] lies. There’s ''always'' a catch.</ref>. Isn't it brilliant? Can I get your feedback on your [[use case]]s?
:''[[COO]]'': There’s no catch<ref>There is a catch.</ref>. Isn't it brilliant? Can I get your feedback on your [[use case]]s?
:''[[Legal eagle]]'': Sure. Could we have dynamic indexing across the organisation?
:''[[Legal eagle]]'': Sure. Could we have dynamic indexing across the organisation?
:''[[COO]]'': No.
:''[[COO]]'': No.

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