Root cause analysis: Difference between revisions

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{{g}}A management technique designed to systematically identify the cause of problems on an established manufacturing process. From the little I know about it, involves behaving like a five-year-old and asking the same question — “why?” over and over again.
{{g}}A management technique designed to systematically identify the cause of problems on an established manufacturing process. From the little I know about it, involves behaving like a five-year-old and asking the same question — “why?” over and over again.


This makes some sense in a production-line context, where there are defined inputs and outputs, and one has already reduced the world to a [[nomological machine]]. It works less well when you are a pioneer, fighting through jungle thickets, seeking the Indies via a western route, or rolling in your wagon train into the salted deserts of what is now, but wasn't then, Utah.
This makes some sense in a production-line context, where there are defined inputs and outputs, and one has already reduced the world to a [[nomological machine]]. It works less well when you are a pioneer, fighting through jungle thickets, seeking the Indies via a western route, or rolling in your wagon train into the salted deserts of what is now, but wasn’t then, Utah.


Wikipedia gives the following, somewhat implausible example:
Wikipedia gives the following, somewhat implausible example:
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*Why? – The battery is dead.  
*Why? – The battery is dead.  
*Why? – The alternator doesn't work.
*Why? – The alternator doesn’t work.
*Why? - The alternator belt has broken.
*Why? - The alternator belt has broken.
*Why? – The alternator belt was worn out and not replaced.  
*Why? – The alternator belt was worn out and not replaced.  

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